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Users Getting Bombarded with Expired Ad E-mails!
April 6, 2013
8:29 pm
scottkeen
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Forum Posts: 1
Member Since:
February 20, 2016
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The users are getting bombarded with e-mails every 1 hour from AWPCP, telling them that their classified ad has expired.

How can this be limited to ONE (1) reminder e-mail?

For example, my classified ad expired last night at 7:33pm.

I’ve received the same "Your classifieds listing at (website) has expired" [b:3161bvw2]FOURTEEN TIMES (14)[/b:3161bvw2] since last night! I’ve received this e-mail at:
7:33 PM (14 hours ago)
8:35 PM (13 hours ago)
9:49 PM (12 hours ago)
10:39 PM (11 hours ago)
11:49 PM (10 hours ago)
12:36 PM (9 hours ago)
1:41 AM (8 hours ago)
2:46 AM (7 hours ago)
4:33 AM (5 hours ago)
5:52 AM (4 hours ago)
6:33 AM (3 hours ago)
7:52 AM (2 hours ago)
8:40 AM (1 hour ago)

It seems that every hour, if the ad hasn’t been renewed or deleted, AWPCP sends out the expired ad e-mail. I think the reasonable thing to do is send it once, or if the ad is still expired within X hours, to not send any more e-mails.

What can I do to make this stop!!!

April 9, 2013
4:25 pm
awpcp
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August 9, 2013
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Hi Scott,

This is definitely not normal behavior of AWPCP. The expected way to handle expirations is that the email is sent and the notice is not resent again. It’s possible that something is slightly differently about your setup causing a problem. I need to know more information.

– What version of AWPCP are you running?
– What version of PHP?
– What version of MySQL? Are you in STRICT mode or not? (you may need to ask your web host about that one)

When did you start seeing this? Was it recently? What changed on your site at that time?

August 11, 2017
5:48 am
François
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Forum Posts: 2
Member Since:
June 16, 2017
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Hi,

I have the same problem with expiration mails. 

8 mails sent between 3:00 – 13:00 for the same expiration ad.

AWPCP 3.7.7
PHP 7.1.7
MySQL 5.5

What can I do for it ?

Regards,

Francois

August 12, 2017
11:22 am
AWPCP Support
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Forum Posts: 4583
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September 4, 2013
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Hi Francois,

Please contact us directly with the below information to further investigate on this.

  • WP admin username
  • WP admin password
  • WP login URL
  • FTP username
  • FTP password
  • FTP servername/IP address
We need all of those to properly debug most issues. Contact us here https://awpcp.com/contact/
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