August 8, 2019
September 4, 2013
I'm sorry to hear that you ran into issues with this!
I'm not sure I understand -- they cannot place an ad -- is that because they have to choose a fee plan?
You can make sure the site runs in free mode by going to Classified Admin > Settings > Payment tab > General Settings sub-tab and unchecking the box next to Charge Listing Fee? -- that will allow for your users to not have to select a payment plan.
Please try that and let me know if you run into more issues.
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