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Upgraded to new ver now the widget is not displaying
November 30, 2018
6:18 pm
minh sec
Forum Posts: 4
Member Since:
November 27, 2018
sp_UserOfflineSmall Offline

I'm running wpmu 2.9.2 and have just upgraded AWCP to new ver.. The plug in appears to be working but now the widget is no longer displaying. I have checked and rechecked the widget settings and have tried deactivating and reactivating the plugin, however I can't seem to get the advertisements displaying again. The AWCP widget options are now 'delete', close' and 'save'. In case it's relevant, we are using Atahualpa theme. The site is https://sec-warehouse.vn/.

Thanks for any help you can offer.

December 3, 2018
8:40 am
AWPCP Support

Forum Posts: 5378
Member Since:
September 4, 2013
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Hi minh sec,

Thanks for contacting me here. Sorry that you ran into issues with this!

We are happy to help troubleshoot this issue with you. Can you tell me a bit more?
- What version of WP are you running here?
- What exact version of AWPCP?  (number, please)
- What exact version of any other AWPCP Modules? (number, please)

We should also do a check for theme and plugin conflicts. Theme and plugin conflicts are very common in WordPress, and a conflict test is used to help determine the cause of the issue. Please conduct the test and let me know the results. Here is an article about how to test for theme and plugin conflicts with AWPCP, which may help pinpoint the issue: http://awpcp.com/forum/faq/how.....conflicts/

That will help us troubleshoot the issue a little faster. Please let me know. 

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