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Since update no works and can't find the menu
January 12, 2018
5:14 am
john
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Hello,

 

Just yesterday looked on my ad page and seen only the code. Also i can’t find the AWPCP Menu in Wordpress. I think that problem exists since the last plugin update.

 

Here you can see the main site with the plugin code: https://ousuca.com/anzeigen/

 

What can i do and where can i find the AWPCP Menu? 

 

Thanks,

January 12, 2018
8:18 am
AWPCP Support
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Hi John,

Thank you for contacting us regarding this issue. Sorry that you ran into issues with this!

We are happy to help troubleshoot this issue with you. Can you tell me a bit more?
– What version of WP are you running here?
– What exact version of AWPCP?  (number, please)
– What exact version of any other AWPCP Modules? (number, please)

The other thing we need for troubleshooting are the results of a conflict test. Please conduct this and let me know the results of this test. Here is an article about how to test for theme and plugin conflicts with AWPCP, which may help pinpoint the issue:  Here is an article about how to test for theme and plugin conflicts with AWPCP, which may help pinpoint the issue: http://awpcp.com/forum/faq/how…..conflicts/

That will help us troubleshoot the issue a little faster. Please let me know. 

January 12, 2018
8:55 am
john
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Ok, 

WordPress Version 4.9.1

AWPCP Version 3.8.2

Which other AWPCP Modules?

I´ll do the test later, when i have not so much visitors on the site and ill see if there are some trouble with another plugin. If i find something i’ll tell you.

January 12, 2018
10:02 am
AWPCP Support
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Hi John,

Sounds good. The results of a conflict test are essential for troubleshooting. We recommend choosing a time of day (or night) when your site historically has low traffic. You can also put your site in maintenance mode and try it during the day if you want to get this resolved more quickly. I checked with our developer, and the plugin he recommends is Coming Soon Page & Maintenance Mode by SeedProd located here:
https://wordpress.org/plugins/coming-soon/

Please let me know what you find.

January 13, 2018
5:01 am
john
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August 23, 2017
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I made the test. So i deactivate all plugins except the AWPCP-Plugin and the AWPCP XML Sitemap Plugin. Also i cleared the cache of the complete website.

Still the AWPCP-Plugin doesn’t work. I can see only the shortcode. And i still can’t find the AWPCP-Plugin-Menu.

 

Maybe it’s an Theme-Problem? But i use the same theme like when i installed the AWPCP-Plugin. And i remember the plugin worked fine.

So what is the problem?

January 15, 2018
10:58 am
AWPCP Support
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Hi John,

When you did your conflict test, did you change to a default WordPress theme to see if the issue remained or if everything worked? If it worked, then the problem is your theme. If it didn’t work, then we will need to look into this further. Please let me know.

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