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Regions & Paypal Module License Key has became Unknown
August 2, 2018
3:20 am
AdRainbow
Member
Members
Forum Posts: 4
Member Since:
February 27, 2018
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Hi there,

My licence for the Regions Module plugin (and also the PayPal Pro Module) have turned into unknown, and has made them both not work.

I bought the plugins recently in February 2018.

I’m getting the status: Your license for Regions Module is valid, but is already active on another site. Contact customer support for further assistance. – and Your license for PayPal Pro Module is valid, but is already active on another site. Contact customer support for further assistance.

Please may this be fixed your side – many thanks,

Email address: [email protected]

 

Adi

August 2, 2018
4:50 am
AdRainbow
Member
Members
Forum Posts: 4
Member Since:
February 27, 2018
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I found the issue – I just had this with other plugins – It is to do with my domain change from .org to .com

Please may my keys be adapted to the new domain: .com

 

many thanks

August 2, 2018
6:49 am
AWPCP Support
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Forum Posts: 5103
Member Since:
September 4, 2013
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Hi AdRainbow,

When you purchase a single site license, you are able to activate the license on two domains – one staging site, and one production site.  It looks like you had two sites active here, as you pointed out. 

I have reset your license keys, so you should be able to activate those licenses now. 

Please try that and let me know if you run into more issues.

August 2, 2018
11:04 pm
AdRainbow
Member
Members
Forum Posts: 4
Member Since:
February 27, 2018
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Thank you for all your help,

 

Issue is resolved

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