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Region Selector disappeared after upgrading to WP 5.0.2
December 24, 2018
10:32 pm
mitch
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Hi AWPCP,

The Region Selector on frontend pages disappeared after upgrading to WP 5.0.2.

Please look into it.

Thanks.

Mitch

December 26, 2018
7:38 am
AWPCP Support
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Hi mitch,

Thank you for your post. I'll definitely have the developer take a look. Can you please let me know what versions you are running here?

- What version of WP are you running here?
- What exact version of AWPCP?  (number, please)
- What exact version of any other AWPCP Modules? (number, please)

Please let me know.

December 26, 2018
4:39 pm
mitch
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Thanks! Running all the latest versions.

 

- What version of WP are you running here? 

Version 5.0.2

- What exact version of AWPCP?  (number, please)

Version 3.9.3

- What exact version of any other AWPCP Modules? (number, please)

AWPCP BuddyPress Module Version 3.6.10

AWPCP Comments & Ratings Module Version 3.6.8

AWPCP Coupons Module Version 3.6.2

AWPCP Extra Fields Module Version 3.6.14

AWPCP Featured Ads Module Version 3.6.2

AWPCP Region Control Module Version 3.6.10

December 28, 2018
7:38 am
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Hi mitch,

Thanks for that information. I sent the developer my site credentials, because I thought we had the same problem. Here is what he said:

---------------------------------

In this case the Country dropdown doesn't show up because there are no ads posted on any of the enabled regions on that website. The option to hide empty regions causes the text field to be shown instead.

screen shot 2018-12-27 at 11 22 22 pmImage Enlarger


I would like to clarify that when the copy of the plugin mentions "Region Selector", it refers to the grey box that contains the the region fields and the Clear Location and Set Location buttons. For example, if you disable the Keep the Region Selector always open setting you will notice that the entire gray box starts to show up collapsed or it disappears completely if you disable the Show the Region Selector setting.

Maybe we need to change those references to disambiguate between Region Selector as the form and Region Selector as a one of more of the dropdowns?

In this case, however, I would say that the Region Selector is showing up, but the dropdown for the Country field is not present or was replaced by a text field.

Could you please ask the customer whether they are reporting that the entire grey box is missing or that one or several of the dropdown fields are missing/replaced by textfields? A screenshot or link to affected pages would help us understand the problem better.

---------------------------------

Please let me know, and if you'd like to send that information privately, contact us with a link to this forum thread and that information here: https://awpcp.com/contact/

January 6, 2019
5:37 pm
mitch
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Hi AWPCP,

sorry for the late response.

The entire grey box is missing.

I will email you more details.

Thanks

January 7, 2019
9:02 am
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Thanks! Received and responded 🙂

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