January 5, 2020
September 4, 2013
Thanks for your post. I'm sorry to hear that you ran into issues with this!
We are happy to help troubleshoot this issue with you. Can you tell me a bit more?
- What version of WP are you running here?
- What exact version of AWPCP? (number, please)
- What exact version of any other AWPCP Modules? (number, please)
- Can you please send a link to the affected site?
We should also do a check for theme and plugin conflicts. Theme and plugin conflicts are very common in WordPress, and a conflict test is used to help determine the cause of the issue. Please conduct the test and let me know the results. Here is an article about how to test for theme and plugin conflicts with AWPCP, which may help pinpoint the issue: http://awpcp.com/forum/faq/how.....conflicts/
Before doing a conflict test, it is a best practice to take a backup of your site before beginning or to do the test on a staging site, in case any settings are changed during the process.
That will help us troubleshoot the issue a little faster. Please let me know.
January 5, 2020
I have 2 installation from WP and AWPCP, 1 develop and 1 production sites.
all sites PHP 7.2
WP and AWPCP Develop Installation: new installation
WordPress 5.3.2 running Twenty Twenty theme.
Plugins: only AWPCP Version 126.96.36.199
WP and AWPCP and Featured Ads Module on production site:
WordPress 5.3.2 running Seos Blue theme.
|Advanced noCaptcha & invisible Captcha||5.6|
|Another WordPress Classifieds Plugin (AWPCP)||188.8.131.52|
|AWPCP Featured Ads||4.0.6|
|Broken Link Checker||1.11.10|
|Contact Form 7||5.1.6|
|Hupso Share Buttons for Twitter, Facebook & Google+||4.5.0|
|Limit Login Attempts Reloaded||2.10.0|
|PayPal Buy Now Button||1.7.2|
|Profile Builder - Customization Toolbox Add-On||1.0.4|
|Profile Builder - GDPR Communication Preferences||1.0.1|
|Regenerate Thumbnails Advanced||2.1.0|
|Smash Balloon Custom Facebook Feed||2.12.3|
|SSL Insecure Content Fixer||2.7.2|
|WP Maintenance Mode||2.2.4|
Thanks for your support
September 4, 2013
Thanks for that. That's odd if you get that while running no other plugins and using the TwentyTwenty theme. I'd like to have a developer take a look here. Can we please get WP admin and FTP credentials to your site to look into this further?
We need the following information to debug the issue:
– A link to this forum thread
– WP admin username
– WP admin password
– WP login URL
– FTP username
– FTP password
– FTP servername/IP address
Please be sure that the FTP credentials are ones:
- That point to the WordPress install on the server
- That have full READ and WRITE access to that folder
- That do NOT HAVE UPLOAD restrictions
If we receive credentials that don't match these requirements, it will increase the time we require to debug and repair the issue.
Before you send this information, we strongly recommend that you perform a full site and database backup. We cannot be responsible for a site's contents if this basic admin operation is not performed.
Contact us with a link to this forum thread and that information here: https://awpcp.com/contact/
Most Users Ever Online: 299
Currently Browsing this Page:
Johnny B: 140
NAIN KHAN: 93
Guest Posters: 35
Newest Members:Bailey Coveny, Kristopher Haase, Javier Lafountain, Isabella Mattos, Vickey Amerson, Brittney Marsden, Columbus Garey, Debbie Conder, Ingeborg Leverett, Shirleen Rosenbaum
Moderators: awpcp: 7530, AWPCP Support: 5830, Bobbie Devereux: 2
Administrators: wpengine: 0, awpcp: 300