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Place Ad Page
January 29, 2019
12:04 pm
Ruth Brennan
Member
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Forum Posts: 4
Member Since:
October 23, 2017
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Good day,

All of a sudden the Place Ad page on our website no longer works.

 

http://alaskancampers.com/clas...../place-ad/

 

See screenshot below.

 

Can you help?

January 30, 2019
8:43 am
AWPCP Support
Moderator
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Forum Posts: 5335
Member Since:
September 4, 2013
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Hi Ruth Brennan,

Thank you for your post. Sorry that you ran into issues with this!

I went to your site and tried to create an account, but I never received an email. Is that the reason the Place Ad page isn't working? If so, for email issues with the plugin, it's usually best to verify some things about your server, because in our experience, email problems stem from the server configuration more than anything.

Here's an article about email delivery that you should try, including a plugin to install to track the outgoing email to confirm that it's being sent: http://docs.businessdirectoryp.....blems.html

Once you confirm that, it means that the email is either failing to be delivered by the server or something outside of the plugin. We use the standard mechanism for email sending through WP, but once it's sent, it's outside of our control.

Try that and report back on what you find.

If that's not the issue, can you please provide steps on how to reproduce the problem, including screenshots of what you see and link(s) to the right pages to start from?

That will allow us to find the issue the quickest.

January 30, 2019
11:52 am
Ruth Brennan
Member
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Forum Posts: 4
Member Since:
October 23, 2017
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Thank you so much. 

I've got the email working. I just tested it and received both the admin email and then a bit later the registrant email.

And, it appears that all is working now 🙂

I'll let my client know. Thank you!

January 31, 2019
8:31 am
AWPCP Support
Moderator
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September 4, 2013
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Glad we could help! 🙂

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