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Payment Problem
August 21, 2017
6:58 am
ReiniJo
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Forum Posts: 3
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August 18, 2017
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Dear Developer, 

I installed the AWPCP system on my website. It is very easy to configure, but I have a problem with the payment system. 

I tested the plugin on my website with a normal useraccount, but the credit plan entries don’t work normally with the  account ballance entries. When a user chooses a free ad placement, the user is able to choose also a chargeable credit plan, which includes more characters. I guess, the Credit Plan doesn’t know, what the Account Balance says. So i would like to ask for a solution.

The configuration on my website looks like this:

Account Ballance Admin View:
Account Ballance Admin ViewImage Enlarger

Account Ballance User View:
Account Ballance User ViewImage Enlarger

Credit Plan Admin View:
Credit Plan Admin ViewImage Enlarger

Credit Plan User View:
Credit Plan User ViewImage Enlarger

August 22, 2017
11:20 am
AWPCP Support
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Hi ReiniJo,

Which version of WP and AWPCP are you using?

Please give us some more details on what you are trying to achieve here. Are you setting up a site where users could choose free and paid credit plans?

Are you setting up a free or paid classified ads? or both?

August 22, 2017
3:53 pm
ReiniJo
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Forum Posts: 3
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August 18, 2017
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Hi Developer,

I’m sorry that I forgot to post these details.

WP Version is: 4.8.1 with Theme Twenty Eleven.
AWPCP Version: 3.7.7

Yes, I want to setup a site, where users could choose free and paid credit plans with both classified ads. 

A free ad allows 150 characters and paid ad should allow up to 1000 characters. 
But when a user choose a free ad, it is possible to choose also paid ad with contains more characters. 

Unfortunatlely I am not able to find a solution for this bug.

If you want to look at my website, the URL of my website is: https://bandmaker.lima-city.de/ (but in German).

Do you need more informations?

Kind regards, Reini Jo

August 23, 2017
11:13 am
AWPCP Support
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Hi Reini Jo,

Are you just using Credits as the accepted payment type for users to post ads?

This is not a bug. If you created Credit Plans which are both free and paid, users are able to choose any of them as they post ads.

Is that what you meant?

You could also provide us the steps you are doing so we could reproduce the behavior on our end.

September 10, 2017
12:47 pm
ReiniJo
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Forum Posts: 3
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August 18, 2017
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Hi Developer, 

sorry for my late answer. 

I’m using Credits and Ballance as accepted payment for users to post ads. 
Please take a look at the pictures, which a have given with my first post here.
I have created  Credit plans and Account Ballance with the same options.
So i think, this was my mistake. And this is what i meant. 

Where should I remove the free ads option? In Credit plan or in Account Ballance?
Or is it better to use only Account Ballance for payment? 

kind regards, Reini Jo

September 13, 2017
11:21 am
AWPCP Support
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Hi ReiniJo,

Thank you for the clarification. 

When setting both Currency and Credits as the accepted payment type, your Credit Plans and Fee Plans should be different. Unlike what you have where you created the same plans on both Credits and Fees.

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