Multiple issues including ad approval and paypal | Support Questions | Support Forum

A A A

Please consider registering
guest

sp_LogInOut Log In sp_Registration Register

Register | Lost password?
Advanced Search

— Forum Scope —




— Match —





— Forum Options —





Minimum search word length is 3 characters - maximum search word length is 84 characters

sp_Feed Topic RSS sp_TopicIcon
Multiple issues including ad approval and paypal
January 25, 2019
3:30 pm
Eric
New Member
Members
Forum Posts: 2
Member Since:
September 25, 2018
sp_UserOfflineSmall Offline

I'm having a few problems. We finally got our first advertiser and 2 things have happened that I wasn't expecting.

 

1) The system sent me the email asking me to approve his ad but there is no ad to approve in the listings. I already tested the theme and the plugins and they are not conflicting.

2) He supposedly made a payment via paypal for the credits he has but I don't show any payments on my paypal accnt. This would seem to imply that the approval for him getting credits occurred without the payment actually completing, which is very disturbing to say the least.

January 25, 2019
3:32 pm
Eric
New Member
Members
Forum Posts: 2
Member Since:
September 25, 2018
sp_UserOfflineSmall Offline

I should mention, I'm using the latest AWPCP and latest Wordpress.

January 28, 2019
9:49 am
AWPCP Support
Moderator
Members

Moderators
Forum Posts: 5362
Member Since:
September 4, 2013
sp_UserOfflineSmall Offline

Hi Eric,

Sorry that you ran into issues with this!

Can we please get WP admin and FTP credentials to your site to look into this further?

We need the following information to debug the issue:
– A link to this forum thread
– WP admin username
– WP admin password
– WP login URL
– FTP username
– FTP password
– FTP servername/IP address

Contact us with a link to this forum thread and that information here: https://awpcp.com/contact/

Forum Timezone: America/Denver

Most Users Ever Online: 163

Currently Online:
19 Guest(s)

Currently Browsing this Page:
1 Guest(s)

Top Posters:

Johnny B: 140

godie: 120

kerdezo: 99

laburke: 94

NAIN KHAN: 93

salvig67: 84

sctpfwape: 75

rude: 72

purplepaula: 72

WAYTOBAYWTB52: 71

Member Stats:

Guest Posters: 32

Members: 38136

Moderators: 3

Admins: 2

Forum Stats:

Groups: 1

Forums: 4

Topics: 7036

Posts: 31284

Newest Members:

kurnailstop, motordkrental, nailsjuliitaxd, Mark, Rachael, SHERI, bhawanaconsultancy, alexlug, ludniko, Matakoi

Moderators: awpcp: 7530, AWPCP Support: 5362, Bobbie Devereux: 0

Administrators: wpengine: 0, awpcp: 300

Skip to toolbar