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Listing Details URL stuck on default and shows empty listing page
April 4, 2018
8:25 am
Web Geeks
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April 4, 2018
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HI guys,

My listing details page comes up empty for any of my listings.

No matter what changes I make to the listing URL in Settings/Ad-Listings, the URL stays the same, with the basic format, like: http://kbrx.webgeeks.media/?id=13. I have it setup to show listing title in URL, but it’s not working.

This is a subsite on a multisite, latest Wordpresss and AWPCPupdated. I uninstalled and installed it back, no change. I switched between different options in Settings/Permalinks, no change.

Can you please help me figure out what causes this?

Thank you!

April 4, 2018
4:59 pm
AWPCP Support
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Hi Web Geeks,

Thanks for your question. 

We are happy to help troubleshoot this issue with you. Can you tell me a bit more?
– What version of WP are you running here?
– What exact version of AWPCP?  (number, please)
– What exact version of any other AWPCP Modules? (number, please)
– Can you please send a link to the affected ad? 
– Can you please provide screenshots of the error you are seeing?

We should also do a check for theme and plugin conflicts. Please conduct the test and let me know the results. Here is an article about how to test for theme and plugin conflicts with AWPCP, which may help pinpoint the issue: http://awpcp.com/forum/faq/how…..conflicts/

That will help us troubleshoot the issue a little faster. Please let me know. 

April 5, 2018
7:39 am
Web Geeks
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April 4, 2018
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Hi guys, 

Thank you for your prompt response.

-Wp version 4.9.5

-AWPCP version 3.8.3

– No other modules so far

– There is no error, it’s just that the Listing Detail page it’s not what it should be. It takes you to the blogs page. Take a look here: http://tradio.webgeeks.media/. Any of the listings, if you click on the title, it takes you to the same page. 

On a different sub-site I deleted all the blogs and it takes me to an empty page: http://kbrx.webgeeks.media/?id=13

I can’t get the listing detail URL to change, no matter what option I choose in AWPCP settings for Ad/Listing. I couldn’t find a thread on your forum describing the same problem so far. 

I scheduled a maintenance time tomorrow to check for plugins conflicts, as some of the sub-sites are live. But this is the situation so far.

Thank you!

April 5, 2018
9:04 am
AWPCP Support
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Hi Web Geeks,

Thanks for that information. The conflict test is definitely in order, so please let me know when you have the results of that. 

The other thing that may be happening here could be that some required pages were accidentally deleted or made private.

We have an article about that here that will help you diagnose and fix those issues: http://awpcp.com/forum/faq/i-g…..es-or-ads/

Please let me know how the testing goes and if you are able to get this resolved. 

April 6, 2018
12:59 pm
Web Geeks
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April 4, 2018
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Hi guys,

So I managed to deactivate the theme and activate the twentysixteen theme. I also deactivated all the plugins but the AWCPC one.

http://tradio.webgeeks.media/

But no change, everything is the same. When I click on any of the listings, it takes me to the same page, which it’s the page that I designate as being the Blog page. On my website is now the “News” page so you can see it’s the same content.

Here’s a copy of the debug info. I tried to “Download Debug…” and it wasn’t saving the file.

Please take a look and let me know if we can fix this! 

 

Thank yoU!

April 9, 2018
9:04 am
AWPCP Support
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Hi Web Geeks,

I’m sorry that didn’t produce any results. I’d like to take a closer look here. We need the following information to debug the issue:
– WP admin username
– WP admin password
– WP login URL
– FTP username
– FTP password
– FTP servername/IP address​​​​​​​​​​

Contact us with a link to this forum thread and that information here: https://awpcp.com/contact/

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