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Image Rotation Fix for Mobile
November 18, 2016
12:39 pm
Erik
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I’m set up on a test subdomain right now, and am very much looking forward to getting launched. Currently I’m having an issue though, when I upload images from my iphone, the rotation is incorrect when viewing the ad from a desktop computer. I poked around and it looks like you’ve already created a solution for this (/plugins/another-wordpress-classifieds-plugin/includes/media/class-image-file-processor.php) but for some reason it’s not functioning for me. Is there a possible conflict that I’m not catching?

Here’s an example: http://wsw.potterygrove.com/cl…..uncements/

November 19, 2016
5:59 am
AWPCP Support
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Hi Erik,

We are sorry that you ran into this.

Which version of WP and AWPCP are you using?

Could you check for any conflict that might be causing this? You could follow the instructions here http://awpcp.com/forum/faq/how…..conflicts/

December 5, 2016
10:17 pm
Erik
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Sorry I got a little behind on things. Just purchased the premium modules though, very excited! Thank you for your response here, I’ll work through the plugins and theme and see if I can’t find the root of the problem.

December 6, 2016
4:38 am
Erik
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Ok. I’m on a new host and domain (hooray!) and I disabled all plugins and I’m on the 2016 theme. All the photos are still uploading with the wrong orientation. Thoughts? http://westslopeclassifieds.co…..rowse-ads/

Also – on wordpress 4.6.1 and AWPCP 3.7.1

December 8, 2016
6:27 pm
AWPCP Support
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Hi Erik,

We haven’t resolved the image rotation aspect yet — that’s something that requires a specific library to be installed on the client side to handle. We haven’t gotten to this yet because of the custom post type migration.

December 12, 2016
8:29 pm
Erik
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Is that library something I can install? Or that I could ask my host to install? Let me know if it’s a possibility, I’ll back everything up and give it a go! Thanks again-

December 14, 2016
6:57 am
AWPCP Support
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Hi Erik,

Apologies for not being clear on my last post. Adding libraries on the server side wouldn’t fix this as it also needs to be added to the AWPCP side which we haven’t gotten to it yet. Once we’re done with the custom post type migration then we could look into this already.

August 21, 2017
7:00 am
mythaipassion
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Dear AWPCP Support,

Just checking in about this image rotation problem. Are there any plans yet to fix this issue? Our users regularly have problems with this. It would be great if they could correct their image orientation after they have uploaded the images.

Thanks!

Harp Column 

August 22, 2017
12:11 pm
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Hi Harp,

We haven’t gotten into this yet as we are still working on the custom post type migration for AWPCP. But, we definitely have plans of fixing this behavior.

October 1, 2017
1:53 pm
Brian
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I’m having the same problems, and would like to know what the fix is as soon as you have it!

October 1, 2017
2:13 pm
Brian
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Here is a link to an ad with the images uploaded from an iphone:

 

https://sailing.voyage/classifieds/items-available/19/hobie-getaway/miami/fl/us/15-24-loa/

October 2, 2017
8:29 am
AWPCP Support
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Hi Brian,

We are still working on the custom post type migration for AWPCP. Once that is completed, we should be able to fix this.

October 8, 2017
8:38 am
Brian
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 Thanks! (That link I posted is going to a new ad, so ignore the link.) Still having issues with image uploads from mobile devices. If anyone is aware of a workaround fix, let me know!

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