Facebook Integration Error | Support Questions | Support Forum


Please consider registering

sp_LogInOut Log In sp_Registration Register

Register | Lost password?
Advanced Search

— Forum Scope —

— Match —

— Forum Options —

Minimum search word length is 3 characters - maximum search word length is 84 characters

sp_Feed Topic RSS sp_TopicIcon
Facebook Integration Error
May 11, 2017
9:54 am
Jessica Fox
New Member
Forum Posts: 1
Member Since:
May 11, 2017
sp_UserOfflineSmall Offline

I get the following error when configuring Facebook Integration:
“We could not obtain a valid access token from Facebook. The API returned the following error: Unkown error trying to exchange code for access token.”

I have followed the steps in your tutorial to get the access token, made sure that I granted all of the permissions required, etc.  When it didn’t work the first time I deleted the app access from my Facebook account and reconfigured the access permissions all over again but still having the same error.

I then went ahead and got the access code manually from Facebook’s Developer page, still getting the same error.

Thank you in advance for your help.

My WP version is 4.7.4

My AWPCP version is 3.7.6

May 11, 2017
10:42 am
AWPCP Support

Forum Posts: 4666
Member Since:
September 4, 2013
sp_UserOfflineSmall Offline

Hi Jessica Fox,

Please contact us directly with the below information to check on this further.

  • WP admin username
  • WP admin password
  • WP login URL
  • FTP username
  • FTP password
  • FTP servername/IP address

Contact us here http://awpcp.com/contact/

Forum Timezone: America/Denver

Most Users Ever Online: 163

Currently Online:
18 Guest(s)

Currently Browsing this Page:
1 Guest(s)

Top Posters:

Johnny B: 140

godie: 120

kerdezo: 97

laburke: 94


salvig67: 84

purplepaula: 72

rude: 72


gery: 71

Member Stats:

Guest Posters: 28

Members: 37022

Moderators: 2

Admins: 2

Forum Stats:

Groups: 1

Forums: 4

Topics: 6639

Posts: 29790

Newest Members:

notesman, ylajy, Alex, Hugo, Oli, ZR, Hoockman, Raymond, lee, steveracer

Moderators: awpcp: 7530, AWPCP Support: 4666

Administrators: wpengine: 0, awpcp: 298

Skip to toolbar