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Editting Screen doesn't populate **VIDEO**
May 15, 2017
12:09 pm
Scott Todd
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May 8, 2017
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Hi,

Can you please see this short video, when we try to edit a listing, nothing populates, despite no plug-in being on and ads are visible.

https://zoom.us/recording/play/yQ5SfTUQgCCuC62g8nZa5RDnT6b_6ay-ebkO4vajaKwE4bs8yX7PlYRsXSSGerMp

May 15, 2017
12:21 pm
Scott Todd
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And to show that it’s not the theme here is the video where I’m using 2015 theme.

https://zoom.us/recording/play/IjZE8IKtYJZezHHZJDxaf-UFrS1t0ogZ0aJcT4MWEFbvlh91Sh6Bqo45JrsRSj87

May 15, 2017
12:44 pm
Scott Todd
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May 8, 2017
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After I deleted 8 of my extra fields, it started working again, is there a limit to the number of extra fields I can have?

May 17, 2017
10:23 am
AWPCP Support
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Hi Scott Todd,

Which version of WP, AWPCP and Extra Fields Module are you using?

How many extra fields do you have when the issue occurred?

May 18, 2017
6:54 am
Scott Todd
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May 8, 2017
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AWPCP version is 3.7.5
WP is 4.7.4
8 fields seems to be the breaking point.
May 20, 2017
9:49 am
AWPCP Support
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Hi Scott Todd,

I tested this on our test site running the following.

WP 4.7.5

AWPCP 3.7.6

Extra Fields 3.6.6

I created 9 extra fields and everything is working correctly. 

Please contact us directly with the below information to check on this further.

  • WP admin username
  • WP admin password
  • WP login URL
  • FTP username
  • FTP password
  • FTP servername/IP address

Contact us here https://awpcp.com/contact/

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