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Edit Ads doesn't work, button for edit ad is targeting the wrong site-id
February 11, 2018
12:01 pm
Burghard
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January 31, 2018
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Hi,

I have problems with ‘Edit Ad’.

I have a site with shortcode AWPCPEDITAD and site name ‘Anzeige bearbeiten’. That site is registered in the AWPCP settings for Edit Ad. But the link to get there is not working.

The current link of the Edit Ad button is
https://cinetechshare.vincentengel.de/wp-admin/admin.php?page=awpcp-panel&action=edit&id=4

I thought, it should have the site name and should be something like
https://cinetechshare.vincentengel.de/anzeige-bearbeiten… ?!

Is the link broken? Or is it another problem?
How can I solve this problem?

Thanks for help!

Burghard

February 12, 2018
5:16 am
Burghard
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January 31, 2018
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To add important information to my support question above:

my AWPCP version is 3.8.3

my WP version is 4.9.4

in addition to AWPCP I bought the Extra Fields plugin

February 12, 2018
9:40 am
AWPCP Support
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September 4, 2013
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Hi Burghard,

Thank you for contacting us regarding this issue. I’m happy to help here.

Please go to Classifieds > Settings, Classifieds Pages tab, and click the button to Restore Pages. 

Please try that and let me know if you run into more issues.

February 12, 2018
11:51 am
Burghard
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January 31, 2018
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I did it already two times and now again, but nothing changed.

February 13, 2018
9:33 am
AWPCP Support
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I’m sorry that didn’t work, but thanks for trying it.

Can we please get WP admin and FTP credentials to your site to look into this further?

We need the following information to debug the issue:
– A link to this forum thread
– WP admin username
– WP admin password
– WP login URL
– FTP username
– FTP password
– FTP servername/IP address


Contact us with a link to this forum thread and that information here: https://awpcp.com/contact/

February 13, 2018
11:24 am
Burghard
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Forum Posts: 8
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January 31, 2018
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Thank you so much for helping.

I sent the information.

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