August 8, 2019
Since the plugin update last month, we are having a problem with approval links not going to the correct url when clicked. We see this in Firefox and Safari. We have not had issues with Chrome.
If I click on the link in the email it goes to:
But if I copy the link (and look at it in the email) it says this:
A workaround is just to copy/paste the link, but thought this behavior was odd. Any ideas?
September 4, 2013
Thank you for your post. I'm sorry to hear that you ran into issues with this.
Can you please verify that you are running 4.x versions of AWPCP and any premium modules? If so, I'd like to have a developer take a look here. Can we please get WP admin and FTP credentials to your site to look into this further?
We need the following information to debug the issue:
– A link to this forum thread
– WP admin username
– WP admin password
– WP login URL
– FTP username
– FTP password
– FTP servername/IP address
Please be sure that the FTP credentials are ones:
- That point to the WordPress install on the server
- That have full READ and WRITE access to that folder
- That do NOT HAVE UPLOAD restrictions
If we receive credentials that don't match these requirements, it will increase the time we require to debug and repair the issue.
Before you send this information, we strongly recommend that you perform a full site and database backup. We cannot be responsible for a site's contents if this basic admin operation is not performed.
Can you also please provide steps on how to reproduce the problem, including screenshots of what you see and link(s) to the right pages to start from? That will allow us to find the issue the quickest.
Contact us with a link to this forum thread and that information here: https://awpcp.com/contact/
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