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3.8 update issue with registration data
September 24, 2017
3:04 am
kerdezo
Member
Members
Forum Posts: 97
Member Since:
June 9, 2016
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Hi Friends,

wp4.8.2., awpcp 3.8, no extra modules

The problem occurs in wp dashboard > users > edit> user-edit page,at page bottom “Ad placer contacts” (phone, address, country, city)

After update to 3.8 the registration data page is not loading “city name” field after entering the country name. Only the phone, address and country fields are visible. Now the user have to fill the country name, then click at bottom “save data” to get the city field loaded. Only then can fill in the city name and save it again.

Before the 3.8 update after filling the country field, the city field was loading automatically.

No new or updated plugins or theme in last month.

(No plugin or theme conflict.)

My credentials are sent.

September 24, 2017
10:12 am
AWPCP Support
Moderator
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Forum Posts: 4666
Member Since:
September 4, 2013
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Hi kerdezo,

Please update us with this issue when we respond to your email. Thanks.

September 25, 2017
1:34 am
kerdezo
Member
Members
Forum Posts: 97
Member Since:
June 9, 2016
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O.K.

October 19, 2017
3:24 am
kerdezo
Member
Members
Forum Posts: 97
Member Since:
June 9, 2016
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Hi Friends,

Any process? Issue still exists.

(I sent the mail with all data as asked on Sep 24, 2017 at 1:53 AM)

October 19, 2017
8:16 am
AWPCP Support
Moderator
Members

Moderators
Forum Posts: 4666
Member Since:
September 4, 2013
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Hi kerdezo,

Please send us another email with the below information as a follow-up to this issue.

  • WP admin username
  • WP admin password
  • WP login URL
  • FTP username
  • FTP password
  • FTP servername/IP address

Contact us here https://awpcp.com/contact/

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