Facebook autopost not working, but manual does | Support Questions | Support Forum

A A A

Please consider registering
guest

sp_LogInOut Log In sp_Registration Register

Register | Lost password?
Advanced Search

— Forum Scope —




— Match —





— Forum Options —





Minimum search word length is 3 characters - maximum search word length is 84 characters

sp_Feed Topic RSS sp_TopicIcon
Facebook autopost not working, but manual does
February 15, 2017
12:42 pm
Sam Simpson
Member
Members
Forum Posts: 5
Member Since:
February 15, 2017
sp_UserOfflineSmall Offline

There is already a topic about this with no conclusion which I replied to, but reading another post I saw a moderator suggest making a new one so I am doing that now.

Everything is setup correctly, but when a new add is made it doesn’t get autoposted. However, if I view all of the listings and use the “Send to Facebook” link it posts to the correct facebook group. 

But, the image is blank, the space is there for the image but it is just an empty square, but everything else shows up and it correctly links back to the ad.

February 15, 2017
10:31 pm
AWPCP Support
Moderator
Members

Moderators
Forum Posts: 4388
Member Since:
September 4, 2013
sp_UserOfflineSmall Offline

Hi Sam,

We got your email regarding this as well. Please avoid cross-posting in the future.

This problem happens when a site does not have the ability to execute a timer (or “cron”) job.

You can test to see if your site lacks this ability by installing the WP-Cron plugin and finding out if there are pending cron jobs.  If there are, then this is why the auto-post is failing–no timers are being run, and therefore, nothing is being posted.

To fix this, you will need to contact your hosting company and ask why you can’t run cron jobs.

If you see the cron jobs queue is empty (or that crons ARE running), you can contact us with admin + FTP logins and we’ll investigate. You can contact us here http://awpcp.com/contact/

February 16, 2017
7:33 am
Sam Simpson
Member
Members
Forum Posts: 5
Member Since:
February 15, 2017
sp_UserOfflineSmall Offline

I have full server access and manage my own server. What is the cron job that needs to be executed, or rather what file needs to be called and are there any special variables that need to be added?

Also, what about the image issue? The image is blank on facebook (just a white square) but everything else seems good. 

Once I see what file is being called via cron I can look at it to see what might be the case with the image, I will probably adjust it too so price is included.

February 16, 2017
7:50 am
Sam Simpson
Member
Members
Forum Posts: 5
Member Since:
February 15, 2017
sp_UserOfflineSmall Offline
February 18, 2017
12:09 am
AWPCP Support
Moderator
Members

Moderators
Forum Posts: 4388
Member Since:
September 4, 2013
sp_UserOfflineSmall Offline

Hi Sam,

To avoid confusion, we will keep the conversation through email.

Forum Timezone: America/Denver

Most Users Ever Online: 163

Currently Online:
26 Guest(s)

Currently Browsing this Page:
1 Guest(s)

Top Posters:

Johnny B: 140

godie: 120

laburke: 94

NAIN KHAN: 93

salvig67: 84

kerdezo: 80

rude: 72

purplepaula: 72

WAYTOBAYWTB52: 71

gery: 71

Member Stats:

Guest Posters: 27

Members: 36528

Moderators: 2

Admins: 2

Forum Stats:

Groups: 1

Forums: 4

Topics: 6443

Posts: 29135

Newest Members:

Nelle Valliere, Ashish, Octavia Wilfred, Alex, sahai office, Morg, Mike Russ, Sarah, Ariel, Gérald

Moderators: awpcp: 7530, AWPCP Support: 4388

Administrators: wpengine: 0, awpcp: 297

Skip to toolbar