FAQ

Frequently Asked Questions

What is AWPCP?

AWPCP (short for Another WordPress Classifieds Plugin) is the #1 WordPress Classified Plugin available.  No other plugin comes close in terms of features, support, and premium module upgrades to give you the functionality you need to add classifieds to your site.

Will AWPCP work with my website?

AWPCP is a WordPress plugin, so if you have WordPress installed, it’s easy to just upload and install it.  If you’re running a site with static HTML and PHP, it won’t work.

What exactly is WordPress?

WordPress is best known as a blogging platform but has evolved into a full-blown CMS (content management system). It is an easy to install open-source software that is available for free. Most hosting providers have an automated installer so you don’t even need to worry about working with a technical person.

What themes are compatible with AWPCP?

Generally, AWPCP is compatible with most themes out there.  Certain themes are so well written (WooThemes comes to mind here), that AWPCP integrates seamlessly into them.

AWPCP does very simplistic styling to maintain compatibility with themes, which you can easily change yourself via custom CSS.  Occasionally, there’s a custom theme out there that AWPCP looks funny with.  If AWPCP looks strange, chances are it’s the theme’s CSS doing something a little odd, so if you want to make AWPCP look good with your theme, you may have to make some tweaks with a custom CSS file.

What are the requirements to use AWPCP?

You need to run WordPress 2.7 or higher, along with PHP 5+ and MySQL 5.x or higher. You might also need SCP or FTP access to upload the plugin and admin permissions to change/create folders. These things are commonly available from most webhosting providers.  Earlier versions of PHP, WordPress, and MySQL may work, but are not officially supported by AWPCP.

Is AWPCP source code encrypted?

No. The plugin is written under the GPL license and while you are free to modify it as you wish for any purposes, any future updates from AWPCP may overwrite your changes.

 

Pre-Sales Questions

I have specific questions I need answered before making a purchase. How can I ask them?

We have a dedicated support forum for all questions, pre and post sales.  Please do not email us directly with your questions otherwise they will get buried in our inbox and we won’t be able to respond. You will also get a much faster response within our forum.

Can I demo the plugin?

Yes, we have it on this site for you to play with as you wish.  You can visit the AWPCP demo here.  We have the Premium Modules uploaded as well, so you can see how they work with the plugin.  Keep in mind the “standard plugin” does not come with these modules, they are extra.

What type of payment methods do you accept?

AWPCP accepts payments from PayPal.  Just use the Purchase Page and you’ll be directed there automatically.

What if my country doesn’t allow payments via PayPal?

Contact us via the Contact Form and we can do a manual transaction via Google Checkout instead.

 

Post Purchase Questions

I have previously purchased premium modules and want to upgrade and/or buy another one. How do I do this?

For upgrades to existing Premium Modules you’ve purchased, please use the Contact Form and provide your PayPal Transaction ID and/or email and we’ll send it to you, if it’s available.  For buying new Premium Modules, just visit the purchase page.

I purchased a premium module but don’t know how to install and configure it. What should I do?

Each Premium Module comes with its own set of installation instructions. Check the README.txt inside your ZIP archive to determine what to do.  If you’re still confused, please visit the Support Forum and feel free to ask your questions there.

A new version of the plugin recently came out and I want to know what the changes are. How can I find out?

The AWPCP Changelog is always kept up to date on the main WordPress site.  You can find out the changes there.

I love AWPCP but want to customize the look to better fit my site. How can I do this?

If you are familiar with CSS and HTML then you should have no problem customizing the plugin to match whatever effect you’d like to achieve . This is not covered under the AWPCP support package so it will be up to the community to answer your questions. If you aren’t technical then we recommend hiring a WordPress consultant.

 

Legal Questions

What software license does AWPCP use?

The base plugin is licensed under the GNU general public license which means it may be used by our customers on as many websites as they like. Customers purchasing the Premium Modules may install them on a single site in most cases, unless they purchase the Pro Pack Multi Site Bundle, which allows for unlimited installations. The premium modules are licensed and copyrighted by AWPCP and are not covered by the GPL. You are not allowed to redistribute these files or claim them as your work.

Can I install AWPCP on multiple sites?

Yes.  The license freely allows that for the base plugin only.

Can I install AWPCP Premium Modules on multiple sites?

NO. Customers purchasing the Premium Modules may install them on a single site in most cases, unless they purchase the Pro Pack Multi Site Bundle, which allows for unlimited installations.

Can I get a refund after I’ve made my purchase?

No. All sales are final since AWPCP is selling “digital goods” that are downloadable and impossible to manage once they leave our control. In other words, once you have our software, there is no way to “return” it.  The terms are spelled out clearly here.  The good news is we rarely get asked for a refund because we work hard to give you good value for your hard-earned money with our Premium Modules.

Does AWPCP have affiliate sites that can legally sell or distribute the plugin/modules?

No. Any other site besides WordPress.org you find selling or providing a copy of our plugin or modules for free is unauthorized and breaking the law. They may claim to be “licensed resellers” or “distributors” but there is no such thing. Also, downloading unofficial versions from other web sites is very dangerous. You have no idea what malicious code has been added to the plugin and you could face serious risks losing your website and database. Check out this article and this article for some bone-chilling facts about this possibility.

 

Other Questions

Still have a question?

There are a number of Support FAQs available too.  If that still doesn’t scratch your itch, feel free to contact us via the Contact Form.  Support questions should ALWAYS be directed into the Support Forum.

Will AWPCP work with my website?

AWPCP is a WordPress plugin, so if you have WordPress installed, it’s easy to just upload and install it.  If you’re running a site with static HTML and PHP, it won’t work.